Contact us

Our website offers content and information on many specific areas of interest. If you have a general question which is not answered on our website, please contact Customer and Community Relations.

U.S. medical information and services
Reporting compliance concerns

The Bristol Myers Squibb Integrity Line is a telephone and web-based confidential reporting system hosted by Navex Global.

Find us on social media

There's one place to find out what Bristol Myers Squibb is doing on social media. We invite you to find, follow and like us!

Customer and community relations

(toll free U.S. only)

 

Report side effects or product quality complaints

(toll free U.S. only)

 

Medical information contact center

(toll free U.S. only)

Mon - Fri 8am - 5pm ET

Patient support that speaks your language

 
Call center translation assistance for different languages

Translators are available in many languages. If you have been prescribed a BMS medication, contact your BMS patient program representative to learn more.

Read more >

For outside the U.S., visit our global site to report Side Effects or Product Quality Complaints or Medical Information inquiries.


Send us a message

This form is not intended for the reporting of side effects or product complaints associated with the use of prescription drugs. If you, or someone you know, have possibly experienced a side effect or have a product complaint while taking a Bristol Myers Squibb product, please contact us at the phone number shown above.

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Our mailing address

Bristol Myers Squibb Corporate Headquarters 

Route 206 & Province Line Road 

Princeton, New Jersey 08543